Sunday, March 10, 2013

The Head of Reference Outreach Instruction and Public Services

Healey Library - University of Massachusetts Boston

The Head of Reference Outreach Instruction and Public Services for the Healey Library is the leader and manager of the team of librarians and staff responsible for the effective integration of licensed and open-access resources in learning and research. The Head of ROI and Public Services focuses on the development and implementation of a library educational and instructional program which is based on LEAP rubrics. S/he is responsible for the effective integration of new instructional methods in the Library’s educational and service role and for assessment and evaluation. This position is also responsible for providing leadership and supervising areas such as Circulation, the Curriculum Resource Center, and the staff responsible for managing public services in the library. S/he participates in the development of policies and services which mirror the campus growth as a research university and that reflect the library’s commitment as a student-engaged center.

The incumbent also offers advice in various strategic areas as needed, including library policy, services, staffing, budgeting, development/advancement, technology, space planning, and educational outreach and marketing. The Head of ROI is a member of the library administrative team and the Office of the Dean.

Minimum Qualifications include an ALA-accredited Master’s degree in Library Science or Library Information Science or equivalent and advanced degree such as doctorate or second MS or MA is preferred. Applicants should have a strong record of professional achievement, including experience in supervising, leading or managing staff and services in an academic library; proven leadership skills and a strong capability for strategic thinking; effective interpersonal, oral, and written communication skills; experience as a collaborative team builder; demonstrated ability and/or interest in working in a multicultural/multiethnic environment; and a strong commitment to excellence in the development of library collections and services.

To view the full job description and apply, please visit: Please submit a resume, cover letter and list of three professional references when applying.

The University of Massachusetts Boston ( is an Affirmative Action, Equal Opportunity, Title IX Employer.

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