Wednesday, July 24, 2013

Head of User Services

Colgate University Libraries seeks an experienced, innovative, service-oriented librarian to be the Head of User Services. The position supervises planning and provision of all user services within two departments, Borrowing Services (circulation, reserves, interlibrary loan), and Reference and Instruction Services (reference, instruction, faculty liaison). The Head of User Services is a member of the Libraries' executive management team and plays a shared leadership role in library-wide policy making and overall development and assessment of library services. 

Reporting to the University Librarian, the successful candidate will share leadership and responsibility for making Colgate’s considerable print and digital collections available to all who need them. The Head of User Services will assist Colgate's faculty and students develop research skills and aid them in acquiring information and publications necessary for their research (including digital scholarship). The person in this position will lead an experienced staff in a collegial fashion to rethink traditional practices and priorities in accommodating evolving user needs. The selected candidate will delegate responsibilities among positions and departments through data-driven decision‐making that is informed by emerging best practices. The position supervises an administrative position in Borrowing Services and four library faculty in Reference and Instruction Services, and works closely with a fifth librarian/branch manager.

Qualifying candidates will have a masters degree from an ALA accredited program, and 3 or more years experience leading a library department or unit.

Additional information about Colgate University, the Colgate Libraries, and the full job description can be found at

Application procedure: please apply online at Review of application materials will begin on August 23, 2013, and continue until the position is filled.

Colgate is a highly-selective private liberal arts university located in Hamilton, NY, and is an EO/AA employer. Developing and sustaining a diverse faculty, staff, and student body further the university’s educational mission. Women and candidates from historically underrepresented groups are especially encouraged to apply.

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