Head of Access Services, Tisch Library, Tufts University

The Tisch Library at Tufts University seeks a collaborative, innovative, and user-oriented librarian to provide leadership for the Access Services Department, including circulation, reserves, interlibrary loan, consortial resource sharing, and stack management. Tisch Library supports Tufts’ School of Arts & Sciences and the School of Engineering.

The Head of Access Services will develop, implement, manage, and evaluate a department that anticipates and responds to changing user needs and emerging technologies. The person in this position will be committed to a culture of assessment, using data assessment tools to understand user needs, and will proactively promote services. The successful candidate will have a passion for staff development and a commitment to creating a culture of learning among staff.

Tisch Library is in the initial stages of planning for the renovation of key user spaces; the Head of Access Services will play a major role in that planning and in the re-visioning of public services at Tisch. The department head will work closely with the Head of Research & Instruction to ensure seamless customer services and to integrate library services into Tufts’ Learning Management System.

This is a senior leadership position that serves on the Library Management Council; works collaboratively with other senior managers to carry out Tisch Library’s strategic goals; and coordinates access services policies with other Tufts libraries. Reporting to the Associate Director of Research, Instruction, and Information Resources, the Head of Access Services oversees a department of 8.5 full-time staff and 4 academic year staff, with 5 direct reports.

Position Requirements: MLS degree from an ALA-accredited program; at least 5 years supervisory experience in an academic library; hands-on expertise using an integrated library system; demonstrated collaborative and team building skills; knowledge of emerging technologies in resource sharing; evidence of a strong service orientation, communication, and interpersonal skills.

Preferred Qualifications: Experience with Innovative Interfaces; proven record of change management, innovation, and commitment to staff development; data assessment skills; experience in promotional initiatives; understanding of information seeking behaviors and search strategies; experience with copy/print/scan services; knowledge of copyright and fair use; familiarity with Learning Management Systems such as Sakai.

PLEASE READ THE FULL JOB DESCRIPTION AND APPLY ONLINE AT: www.tufts.edu/hr/jobs

Tufts University is an AA/EOE employer and actively seeks candidates from diverse backgrounds.