Monday, June 21, 2010

Manager of Library Technologies

The Manager of Library Technologies at the Portland State University Library provides a key role in the leadership of the Library’s information technology infrastructure and services, including supervision of the Library Technologies team’s activities and staff. This position oversees library technology projects and systems, and works with system vendors, programmers, librarians, staff, and public end-users to develop, evaluate, implement, and support a variety of systems. Services and systems currently include: the Library’s integrated library system (Innovative Interfaces’ Millennium system), the Library’s multiple Web sites, servers, and interfaces; major applications for interlibrary loan and course reserves operations, the PSU digital repository, instructional technology, and provision of staff and public computing. This is a full-time, 12-month, unclassified, excluded, unranked position. This position reports to the Associate University Librarian.

Specific Responsibilities
• Adhere to University and Library policies and procedures, including Portland State University’s Professional Standards of Conduct (
• Manage the Library Technologies team of four staff and two students. Plan, coordinate, and evaluate daily operations of the team’s activities, projects, and staff so as to provide timely, professional, and consistent library service.
o Supervise, hire, train, and evaluate Library Technologies team members, as necessary, maintaining established unit performance standards and providing conflict resolution when necessary.
o Act as advocate of unit staff and be committed to staff development and staff participation in unit planning and decision making; promote high staff performance through teamwork, job training and enrichment, encouragement of innovation and recognition for achievement.
o Manage technology-related vendor relations, including selection and performance evaluation.
o Coordinate unit activities with those of other Library units.
• Lead the Integrated Library System (ILS) team and attend other functional subgroups’ meetings as necessary; provide oversight and management of technical support and coordination for ILS-related issues and functions. • Participate in the continual evaluation of the technologies being provided in the Portland State Library, making suggestions for service enhancements, greater efficiency, or cost containment; collect and analyze management data for patterns and trends that suggest a need for change, or positioning for the future; and prepare reports on activities, problems, challenges, and accomplishments of acquisitions and preservation.
• Ensure that the short- and long-range planning processes for Library Technologies are anticipatory, rather than reactive, and that they provide an effective means to meet the Library’s mission and priorities. Evaluate alternatives in terms of cost effectiveness, quality of services, and larger institutional priorities.
• Participate in leadership within the Resource Services & Technology (RST) unit through participation in the Coordinating Team (C-Team), which helps to advise the Associate UL in the development of unit-wide policies and guidelines. • Coordinate communication concerning library technologies-related issues, services, policies, and procedures with library staff, users, academic units served, and external partners.
• Participate in promoting and providing visibility for a positive, responsive image of the Library and its services to the University community and the community at large.
• Communicate openly and professionally with staff, colleagues, and with Library Administration.
• Participate in the establishment of short- and long-range library information technology goals, objectives, and priorities, aligned with those of the Library and the University.
• Maintain current expertise through participation in workshops, classes, professional associations and networks, and through continued awareness of the scholarly literature.
• Represent the Library at local, regional, and national meetings, conferences and symposia, as assigned.
• Contribute to the work of relevant committees and workgroups in the Library, the University, and the Orbis Cascade Alliance.
• Work independently and collaboratively with library users, and library, campus, and consortial colleagues. • Be committed to the principles of diversity and staff development.
• Other duties as assigned.

Required Qualifications:
• B.A. or B.S., preferably in a related field.
• Evidence of two years or more experience managing information technologies and systems. • Demonstrated experience managing an integrated library management system (Innovative Interfaces’ Millennium system preferred).
• Demonstrated personnel management experience, including hiring, training, and evaluation of staff.
• Working knowledge and/or experience managing Web sites and digital resources.
• Demonstrated experience with budgeting, planning, and/or project management, including the ability to prioritize and complete tasks in relation to goals and objectives.
• Demonstrated proficiency in digital technologies, applications, reporting, and utility tools. • Evidence of excellent oral, written, interpersonal communication skills.
• Ability to successfully pass a background check.
• Demonstrated knowledge of issues and trends related to information technologies.

Preferred Qualifications:
• ALA-accredited MLS or its equivalent.
• Experience in higher education/academic libraries.
• Experience with Innovative Interfaces’ Millennium system, OCLC’s ILLiad system, Docutek ERes, and library digitization projects.

• Knowledge of Web technologies, standards, and software; Unix and Windows operating systems; library information technology standards and protocols; proxy servers and remote patron authentication; database design, administration and reporting; common programming and scripting languages; and metadata standards.
• Experience with Web authoring tools and graphical editing tools.

The Environment:
Located in one of the most livable cities in the United States, Portland State University is a nationally recognized leader in community-based learning, and is located on the tree-lined blocks of downtown Portland. The University offers its 28,000 students more than 100 undergraduate, graduate, and doctoral degrees.

Salary and Benefits:
Compensation and rank are commensurate with experience The salary range begins at a minimum of $61,320, and includes an excellent benefits package including fully paid health care, reduced tuition rates, and a generous retirement and vacation package.

Review of applicants will begin approximately August 2nd, 2010, and will remain open until finalists are identified.

To Apply:
Send cover letter; resume; and names, address, phone numbers, and e-mail addresses of four references to: Anne Keech, Search Coordinator, Transcripts and background checks will be required for finalists. In cover letter, address how your knowledge and experiences meet qualifications. Electronic application materials are strongly preferred (Word or .pdf documents). However, materials may be mailed to:

Portland State University Library – LIBW
Post Office Box 1151
c/o Anne Keech, Search Coordinator
Portland, OR 97207-1151

Portland State University is an Affirmative Action, Equal Opportunity Institution and welcomes applications from diverse candidates and candidates who support diversity.

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